Returns & Shipping
At RobotVacuums.com, we offer FAST & FREE shipping on all of our items. FREE 3 DAY shipping is for all weekday orders placed before 2pm eastern time. Orders placed on weekends or evenings may take another day or two to process and ship.
At RobotVacuums.com we have an extended 60 day return policy, beginning from the date you received your item. We will refund the amount of your purchase. To be eligible for a return your item must be in its original packaging in good condition, with all accessories. Accidental protection warranty purchases are non refundable
To start a return, please fill out the forms on our return portal page. If your return is accepted, we will provide you an RMA number. Items sent back to us without first requesting a return will not be accepted. We do not cover return shipping.
Damages and issues
Please inspect your item, and contact us immediately if the item is defective, damaged or switched with another item.
Exceptions / non-returnable items
We reserve the right to decline requests at our determination.
Refunds will be issued back to your original payment method. Please allow up to 5 business days from the time we receive your item for the refund to show in your account.